Privacy policy

Crypto Compliance Academy - Global Version

Effective Date: 09 June 2026 | Last Updated: 29 June 2026

1. Introduction

Crypto Compliance Academy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, transfer, and protect personal information when you visit our website, create an account, enrol on a course, purchase a product or service, contact us, subscribe to our communications, or otherwise interact with Crypto Compliance Academy.

This Privacy Policy applies to our website, online learning platform, course registrations and enrolments, course access and completion records, certificates, transcripts, purchases, payments, refunds, invoices, customer support, marketing communications, corporate or team training arrangements, and any related products, services, or communications provided by Crypto Compliance Academy.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Crypto Compliance Academy is an online education platform providing courses and learning resources in crypto compliance, anti-money laundering, KYC, KYB, sanctions screening, transaction monitoring, blockchain analytics, digital asset risk, financial crime prevention, and related compliance topics.

Crypto Compliance Academy is operated by MR EDTECH LTD.

Our services are provided for educational and training purposes only. We do not provide legal, financial, investment, tax, regulatory, compliance advisory, or professional consulting services.

3. Who Is Responsible for Your Personal Information?

For most activities described in this Privacy Policy, MR EDTECH LTD, trading through Crypto Compliance Academy, is the data controller. This means we decide why and how personal information is processed.

In some cases, we may process information on behalf of another organisation, such as an employer, business client, corporate training partner, or organisation that enrols learners onto our courses. Where this applies, that organisation may also be a controller of your personal information and may provide its own privacy information.

For privacy questions or requests, contact us at [email protected].

4. Personal Information We Collect

We may collect personal information directly from you, automatically when you use our website or learning platform, from third-party service providers, or from an employer, organisation, or training partner that enrols you in our services.

4.1 Information You Provide to Us

• Full name, email address, phone number, billing address, country, state, province, or region.
• Account username, password, login details, and account preferences.
• Course registration, enrolment, progress, completion, assessment, quiz, or learning activity records.
• Certificate, transcript, or completion record details.
• Employer, organisation, company name, job title, department, or professional background where provided.
• Payment, order, invoice, refund, and transaction details.
• Customer support messages, enquiries, complaints, feedback, survey responses, or reviews.
• Marketing preferences and communication preferences.
• Any other information you choose to provide.

4.2 Information Collected Automatically

• IP address, device type, browser type and version, operating system, and time zone setting.
• Approximate location based on IP address.
• Pages visited, links clicked, referral source, login activity, course pages accessed, and time spent on pages or learning materials.
• Cookie identifiers, analytics data, performance data, security logs, and error reports.

This information helps us operate, protect, improve, and personalise our website and learning services.

4.3 Payment Information

If you purchase a course, subscription, certificate, transcript, or other service, payment may be processed by a secure third-party payment provider. We may receive limited payment-related information such as your name, email address, billing address, order number, transaction date, payment status, purchased course or service, refund status, and limited card information such as the last four digits where provided by the payment provider.

We do not intentionally store full credit card or debit card details on our own systems.

4.4 Information from Employers, Organisations, or Training Partners

If you are enrolled by an employer, organisation, business client, or training partner, we may receive information about you from that organisation, including your name, email address, role, department, course allocation details, training requirements, billing or purchase information, and organisation contact details.

5. How We Use Your Personal Information

We use personal information only where we have a valid reason to do so. The main purposes are listed below.

5.1 To Provide Our Services

• Create and manage learner accounts.
• Process registrations, purchases, course enrolments, payments, invoices, receipts, and refunds.
• Provide access to courses and learning materials.
• Track course progress, completion, assessments, quizzes, and learning activity.
• Issue certificates, transcripts, and completion records.
• Provide customer support and respond to enquiries or complaints.
• Manage account access, authentication, and service-related communications.

5.2 To Improve Our Website, Courses, and Services

• Improve website performance, functionality, course content, and learner experience.
• Understand learner engagement and usage patterns.
• Identify technical issues and test new features.
• Improve customer support processes and monitor the effectiveness of our services.

5.3 To Communicate With You

• Confirm your registration or purchase.
• Send course access information, course updates, reminders, and completion updates.
• Respond to support requests and enquiries.
• Notify you about account, security, payment, service, policy, or terms matters.

5.4 Marketing and Promotional Communications

Where permitted by applicable law, we may send course updates, special offers, educational resources, newsletters, product announcements, promotional emails, and information about related training services.

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing communications, we may still send service-related messages such as account notices, course access details, purchase confirmations, certificate updates, security alerts, and customer support responses.

5.5 Legal, Security, and Business Purposes

• Protect our website, learning platform, users, staff, and business.
• Prevent fraud, misuse, unauthorised access, security incidents, or unlawful activity.
• Maintain security logs, accounting, tax, legal, and business records.
• Enforce our terms and conditions, resolve disputes, and protect our legal rights.
• Comply with applicable laws, regulations, court orders, government requests, or regulatory requirements.
• Support business restructuring, merger, acquisition, or sale of assets where applicable.

6. Legal Bases for Processing

Where laws such as the UK GDPR, EU GDPR, or similar data protection laws apply, we rely on one or more legal bases to process personal information. The applicable legal basis depends on the purpose of processing.

Where we rely on consent, you may withdraw consent at any time. Withdrawal of consent does not affect processing carried out before consent was withdrawn. Where we rely on legitimate interests, we consider the impact on your rights and freedoms before processing.

7. Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies on our website and learning platform. These technologies may help us keep you logged in, remember your preferences, operate website features, understand how visitors use our website, measure performance, improve user experience, analyse marketing effectiveness, deliver or measure advertisements where applicable, and protect our website from misuse or fraud.

Some cookies are necessary for our website and learning platform to work properly. You can manage cookies through your browser settings. If you disable cookies, some features may not function correctly. Where required by law, we will request consent before using non-essential cookies.

For more details, please review our Cookie Policy where available.

8. Analytics and Advertising Tools

We may use analytics, advertising, and marketing tools to understand website usage, improve our services, and measure marketing performance. These tools may collect information such as IP address, device identifiers, browser information, website activity, pages visited, links clicked, conversion activity, and general location information.

Some privacy laws may treat certain analytics, advertising, or tracking activities as “sharing”, “sale”, or “targeted advertising”. Where applicable, you may have the right to opt out of these activities by using available cookie settings, browser controls, recognised opt-out signals, or by contacting us.

9. How We Share Personal Information

We may share personal information with trusted third parties where necessary to operate our business, provide our services, comply with legal obligations, or protect our rights. These third parties may include:

• Learning management system providers, website hosting providers, and cloud storage providers.
• Payment processors, invoice providers, and refund support providers.
• Email service providers, customer support platforms, and communication tools.
• Analytics providers, marketing platforms, and advertising platforms where applicable.
• Certificate, transcript, or document generation providers.
• IT, security, fraud prevention, and cybersecurity providers.
• Professional advisers such as accountants, lawyers, auditors, or consultants.
• Employers, organisations, business clients, or training partners in corporate or team training arrangements.
• Regulators, courts, law enforcement agencies, public authorities, or other parties where required by law or necessary to protect rights and safety.

We do not sell your personal information for money.

10. Corporate, Employer, or Team Training

If you access our courses through an employer, organisation, business client, or group training arrangement, we may share limited learner information with that organisation to administer the training arrangement, confirm completion, support reporting, and fulfil our agreement with the organisation. This may include:

• Name and email address.
• Course enrolment status and course allocation.
• Course progress and completion status.
• Certificate or transcript status.
• Assessment or learning records where applicable.

11. International Data Transfers

Crypto Compliance Academy may use service providers, systems, or business partners located in different countries. This means your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

Where required by applicable law, we will take appropriate steps to protect international transfers of personal information. These steps may include using recognised contractual safeguards, working with providers that apply appropriate data protection measures, relying on adequacy decisions or similar legal mechanisms where available, and applying technical and organisational security measures.

12. Data Security

We use reasonable technical, administrative, and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction. These safeguards may include secure website connections, access controls, password protection, secure hosting, encryption where appropriate, security monitoring, limited access to personal information, confidentiality obligations, secure payment processing through third-party providers, and regular review of security practices.

However, no website, platform, or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your login details confidential and notifying us promptly if you suspect unauthorised access to your account.

13. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The retention period may depend on the type of information, your account status, course access and completion requirements, certificate and learning record requirements, customer support needs, legal, tax and accounting obligations, fraud prevention and security requirements, dispute resolution needs, and business recordkeeping requirements.

When personal information is no longer needed, we may delete, anonymise, or securely archive it.

14. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights in relation to your personal information. These may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request restriction of processing.
• Object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of your personal information.
• Request transfer of your information to another provider.
• Opt out of marketing communications.
• Opt out of certain targeted advertising, sale, or sharing activities where applicable.
• ·Appeal a privacy rights decision where applicable.
• Complain to a data protection authority or regulator.

To exercise your privacy rights, contact us at [email protected]. We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.

15. UK, EEA, and Switzerland Privacy Rights

If you are located in the United Kingdom, European Economic Area, or Switzerland, you may have additional rights under applicable data protection laws. These may include rights to be informed, access your personal information, correct inaccurate information, request deletion, restrict processing, object to processing, data portability, withdraw consent, and complain to your local data protection authority.

If you are in the UK, you can complain to the Information Commissioner’s Office (ICO). We encourage you to contact us first so we can try to resolve your concern.

16. United States Privacy Rights

If you are located in the United States, certain state privacy laws may provide additional rights depending on your state of residence and whether the relevant legal thresholds apply. These rights may include the right to know what personal information we collect, access personal information, correct inaccurate personal information, delete personal information, receive a portable copy of personal information, opt out of sale, sharing, targeted advertising, or certain profiling, limit the use of sensitive personal information where applicable, not be discriminated against for exercising privacy rights, and appeal a decision regarding your privacy request.

Crypto Compliance Academy does not sell personal information for money. However, some analytics, advertising, or tracking technologies may be considered “sharing”, “sale”, or “targeted advertising” under certain US state laws. Where applicable, you may request to opt out by contacting us at [email protected] or using any available cookie or privacy controls.

17. California Privacy Notice

This section applies to California residents and supplements the rest of this Privacy Policy. In the past 12 months, we may have collected the following categories of personal information:

California residents may have rights to access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights. To submit a request, contact us at [email protected].

18. Canada Privacy Rights

If you are located in Canada, you may have rights under Canadian privacy laws, including the right to access personal information held about you and request correction of inaccurate information. We will collect, use, and disclose personal information only for identified and appropriate purposes, and we will use reasonable safeguards to protect it.

19. Australia Privacy Rights

If you are located in Australia, you may have rights under Australian privacy laws, including the right to request access to your personal information and request correction of inaccurate or incomplete information. You may also contact us if you have a privacy complaint. We will review and respond to privacy complaints in accordance with applicable requirements.

20. Brazil Privacy Rights

If you are located in Brazil, you may have rights under applicable Brazilian data protection laws, including rights to confirm processing, access personal data, correct incomplete or inaccurate data, request anonymisation or deletion where applicable, request information about sharing, and withdraw consent where processing is based on consent.

21. Singapore and Other Regions

If you are located in Singapore or another region with applicable privacy laws, you may have rights to request access to or correction of your personal information, withdraw consent where applicable, and contact us about how your personal information is handled. We will respond to valid privacy requests in accordance with applicable laws.

22. Children’s Privacy

Crypto Compliance Academy is intended for adult learners, professionals, and business users. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are located in a region where a higher age threshold applies, we will comply with the applicable legal requirement.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information. If you believe a child has provided us with personal information, please contact us at [email protected].

23. User Content, Reviews, and Testimonials

If you submit feedback, reviews, testimonials, comments, survey responses, or other content, we may use that information to improve our services, respond to your comments, moderate content, or promote our courses where permitted by law.

We will not publish personal testimonials in a way that identifies you unless we have an appropriate lawful basis to do so, such as your consent or another permitted legal basis.

24. Third-Party Links

Our website, courses, emails, or resources may contain links to third-party websites, platforms, tools, or services. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third parties. You should review the privacy policy of any third-party website or service before providing personal information.

25. Do Not Track and Opt-Out Signals

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to all such signals. Where required by applicable law, we will honour recognised opt-out preference signals.

26. Automated Decision-Making

We do not currently use personal information to make decisions that have legal or similarly significant effects solely by automated means. If this changes, we will update this Privacy Policy and provide any information required by applicable law.

27. Complaints

If you have a concern about how we handle your personal information, please contact us first so that we can try to resolve the matter.

Email: [email protected]

Depending on your location, you may also have the right to complain to a data protection authority, privacy regulator, or consumer protection authority.

28. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business operations. When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy regularly.

29. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us: